Privacy Policy

Effective Date: May 1, 2025

Last Updated: May 1, 2025

This Privacy Policy is an integral part of the Popup.fm Terms of Use and End User License Agreement ("EULA"). The terms "Popup.fm," "we," "our," and "us" refer to Popup Moments Ltd. This Policy applies to your use of our website and online platform (together, the "Service"). It explains what data we collect, how we use it, and how we may share it.

What Data We Collect

Account Registration

To create an account, you must register using your Google account or email. This helps us verify your identity. Additional sign-up options may be added in the future.

Using the Service

We collect data related to your usage of the Service – such as content you post or share, participation in events, and other activities within the Popup.fm environment.

Customer Support

We collect information when you contact us for assistance, technical support, or general inquiries.

Cookies and Tracking Technologies

We use cookies and similar technologies to automatically collect technical data, including IP address, browser type, device type, and interaction history. Most browsers allow you to manage or block cookies, but doing so may affect the functionality of the Service.

By using Popup.fm, you consent to the collection and use of your data as described above.

How We Use Your Data

Operating and Improving the Service

We use your data to operate, maintain, and improve the Service, monitor performance, and enhance user experience.

Sharing with Virtual Venue Owners (Artists or Content Creators)

When you attend a popup event hosted by an artist, certain participation-related data – such as username, event history, and interactions – may be shared with the artist to help them manage and improve their events.

Communications

We may send service-related communications such as account verification, system alerts, or support messages. We may also send marketing messages – you can opt out of those at any time.

Analytics and Aggregated Data

We may anonymize and aggregate user data for reporting, analytics, and internal business purposes.

When We Share Your Information

Social Sharing

You can share popup events to external services such as Instagram or X (formerly Twitter). We only transmit your data when you actively use these sharing functions. These third-party platforms are governed by their own privacy policies.

Visibility to Other Users

Content you post – such as comments, chat messages, and other interactions – may be visible to other users on the Service.

Legal Compliance

We may access or disclose your data if we believe it's necessary to:

  • Comply with legal or regulatory requirements
  • Enforce our agreements or policies
  • Protect the rights, property, or safety of you, us, or others

Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

Your Choices and Controls

Account Settings

To delete your account or update personal data, please contact us at: info@popup.fm

Email Preferences

You can unsubscribe from marketing emails via the unsubscribe link included in each message. Operational emails will still be sent as needed.

Data Security

We implement security measures to protect your data. However, no online service is completely secure, and your use of the Service is at your own risk.

Security Notifications

In the event of a data breach, we may notify you electronically. To request written notices, contact us at info@popup.fm.

International Users and GDPR

Popup.fm is operated from Israel and may process your personal data in countries with different data protection laws than your own. By using the Service, you consent to the transfer and processing of your data outside your country.

EU Users – Your Rights Under GDPR

If you reside in the European Economic Area (EEA), you have the following rights:

  • The right to access your personal data
  • The right to correct inaccurate or incomplete data
  • The right to request deletion of your data (“right to be forgotten”)
  • The right to restrict or object to data processing
  • The right to data portability
  • The right to file a complaint with your local data protection authority

To exercise any of these rights or for questions regarding your data, please contact: info@popup.fm

Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted here with the effective date. Continued use of the Service after updates means you agree to the revised Policy.

Contact

Popup Moments Ltd.
info@popup.fm